“Dear Dr Goyal,

This is Anumeha Chaturvedi. Hope this finds you well. I'm writing in to convey my heartfelt gratitude for the exceptional treatment and care taken for my mother when she was admitted to Goyal Hospital & Urology Centre on Friday for a kidney stone issue. Right from the start of the consultation till the procedure was done on Friday, everything went off very smoothly.

Dr Arvind Tiwari put us at ease, and went out of his way to reassure us. I was very touched by his attention to detail and how he patiently and kindly explained all the details to us. He is clearly brilliant at what he does.

I would also like to thank all the staff members of the hospital who were very cooperative and helpful with us.

The services offered at your hospital are excellent and I would highly recommend this hospital for all issues linked to this field.

Thank you,”

- Anumeha Chaturvedi Senior Assistant Editor
The Economic Times-